MicruX ships worldwide the products purchased through its online shop www.micruxfluidic.com.
» Shipping costs
The shipping and/or handling costs are not included in the price and will be shown before the end of the purchase, depending on the shipping address of each order and the volume/weight of the package. The shipping costs do not include the import taxes, which must be paid at destination by the recipient of the goods.
To place an order, it is necessary to connect to www.micruxfluidic.com, and register as a user, filling in the electronic form that appears at each moment on the website of the online store and following the instructions indicated therein. After registration, and to proceed to the purchase of products, you must add the product that you wish to purchase to the basket, according to the indications shown on the screen, completing to this effect the supplied order form and validating it.
The prices and offers presented on the website are valid only and exclusively for online orders made at www.micruxfluidic.com. All prices published on our website are Ex Works (EXW).
The confirmation of the order by the customer expressly acknowledges the knowledge and acceptance of these general conditions. Unless otherwise indicated, data recorded by MICRUX FLUIDIC, S.L. constitute evidence of the set of transactions between MICRUX FLUIDIC, S.L. and their customers.
Once the order has been placed and within the shortest possible time, always within 48 hours of the execution of the purchase, MICRUX FLUIDIC, S.L. you will receive an e-mail with proof of purchase. If you do not agree with the information contained in this confirmation you can request the modification of the same or the cancellation of the order.
» Availability of products
The selection of products offered at www.micruxfluidic.com, is valid as long as the products are visible on the website. Being electronic commerce, the stock changes constantly, so that it could happen, eventually, that during the buying process the stock runs out, affecting delivery times.
» Mode and delivery times
The products are sent to the shipping address that you have indicated in the order. In the case of placing an order for several articles with different availabilities, the delivery period will take into account the longest expected delivery. In exceptional cases, MICRUX FLUIDIC, S.L. will reserve the right to disaggregate the order, sending the available items and leaving pending a second shipment, if items are not available. In this case, the second shipment is made at no additional cost.
The products in stock are shipped within 1-2 working days and are delivered to the customer in 2-5 working days. In the case of products that are not in stock, the delivery time will be 4-5 weeks (not applicable to custom products or services)
The products are shipped worldwide through a transport agency (DHL, TNT, FEDEX, etc) selected by MICRUX FLUIDIC, S.L. to optimize the cost of shipping.
In the event that the customer detects a problem at the time of delivery of the order (damaged packaging, missing or damaged products) it must indicate it in writing on the delivery note of the carrier, and please contact us by phone on +34 984 151 019 within 15 days from the arrival. No refund of damaged item or claim of missing item will be admitted if it has not been communicated within the established time limit.
In case your order has been sent and has no news of the delivery, you can contact our Customer Service on +34 984 151 019 or email firstname.lastname@example.org.
MICRUX FLUIDIC, S.L. Offers to its customers various ways of payment so that they can choose the one that best suits their needs:
MICRUX FLUIDIC, S.L. reserves the right to refuse any operation carried out with a credit card. In this case we will proceed to refund the cash into the original card. In these cases and if the client is interested in progressing in the purchase of the articles we will request a bank transfer.